Frequently Asked Questions
Find answers to common questions about Stocktric.
Stocktric is a cloud-based inventory and equipment management software that helps businesses track items, manage check-outs and returns, schedule maintenance, and generate reports. It's designed to replace spreadsheets and paper logs with a modern, easy-to-use platform.
Getting started is easy! Sign up for a free 14-day trial, set up your company profile, add your locations and categories, then start adding your inventory items. No credit card is required for the trial.
Yes! You can import inventory from Excel or CSV files. Our import tool maps your columns to Stocktric fields, making it easy to migrate your existing data.
Each item can have a unique QR code generated automatically. You can print these labels and attach them to your equipment. Then use any smartphone camera or the built-in scanner in Stocktric to instantly look up items or perform check-outs.
Absolutely! Stocktric supports multiple users with role-based permissions. You can have administrators, managers, and regular users, each with appropriate access levels.
Yes, security is our top priority. All data is encrypted in transit and at rest. We perform daily backups and maintain 99.9% uptime. Our servers are hosted in secure data centers with enterprise-grade protection.
Yes! Stocktric is fully responsive and works on any device with a web browser. You can manage inventory, scan QR codes, and perform check-outs from your smartphone or tablet.
Staff can reserve equipment in advance by selecting items and specifying dates. Managers can approve or reject reservations. When the reservation date arrives, the item can be checked out with one click.
Stocktric offers various reports including inventory summaries, usage reports, maintenance history, check-out logs, and more. All reports can be exported to Excel with one click.
Yes! Stocktric includes a vehicle management module where you can track company vehicles, manage bookings, log mileage, and schedule service appointments.
At the end of your 14-day trial, you can choose a paid plan to continue using Stocktric. Your data is preserved, so you won't lose any work. If you decide not to continue, your account will be deactivated but data is retained for 30 days.
Yes! All plans include email support. Professional and Enterprise plans include priority support with faster response times. Enterprise customers also get a dedicated account manager.
Yes, there are no long-term contracts. You can cancel your subscription at any time, and you'll continue to have access until the end of your billing period.